Privacy Policy

Last Updated: September 8, 2026

Smart Lights Industries (“Smart Lights Industries”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Smart Lights Industries collects, uses, stores, protects, and discloses information when you:

  • Visit or use our website at https://smartlightsindustries.com/
  • Download, install, or use our mobile application (“App”)
  • Contact us through our website, App, email, telephone, or other communication channels
  • Interact with our products and services

By accessing or using our Website or App, you acknowledge that you have read and understood this Privacy Policy.

1. About Smart Lights Industries

Smart Lights Industries provides lighting and electrical solutions, including products and solutions such as:

  • Solar street lights
  • LED street lights
  • HI-Mast lights
  • Street light poles
  • Highway lights
  • CFL/PLL fittings
  • Sensors
  • Lighting and electrical products and solutions

We also provide lighting and electrical solutions to municipal and government facilities, organisations, businesses, and other customers.

Smart Lights Industries
No. 10-B, Thirucholai Street
(Varadharajaperumal Koil, North Mada Street)
Kanchipuram – 631501
Tamil Nadu, India

Phone: 044-27268871

Website: https://smartlightsindustries.com/

2. Information We Collect

Depending on how you interact with our Website or App, we may collect information that you voluntarily provide to us.

This may include:

Personal Information

  • Name
  • Email address
  • Mobile or telephone number
  • Address or location information provided by you
  • Organisation/company name
  • Customer or business enquiry details
  • Product or service requirements
  • Information contained in messages, enquiries, feedback, or support requests

Account Information

If the App provides account registration or login functionality, we may collect information necessary to create and manage your account, such as your name, email address, mobile number, username, or other information required by the App.

Device and Technical Information

When you use our Website or App, certain technical information may be collected automatically, including:

  • IP address
  • Device type
  • Device model
  • Operating system and version
  • App version
  • Browser type
  • Network information
  • Date and time of access
  • Crash reports and diagnostic information
  • General usage and interaction information

The information actually collected may depend on the device, operating system, App configuration, and services used by the App.

3. Information Collected Through Mobile App Permissions

Depending on the features enabled in the App, the App may request access to certain device permissions.

Such permissions will be requested only when required for a particular feature or functionality.

These may include, where applicable:

Camera

If camera functionality is provided, the App may request camera access to allow users to capture photographs or images for purposes supported by the App.

Photos and Files

If the App allows users to upload or select images or files, the App may request access to relevant photos, media, or files selected by the user.

Location

If a location-based feature is provided, the App may request access to the device’s location to provide location-related functionality.

Notifications

The App may request permission to send notifications for relevant updates, alerts, reminders, service-related information, or other App functionality.

The specific permissions requested by the App may change as new features are introduced. Users can manage applicable permissions through their device’s operating system settings. The specific permission controls may vary depending on the device and operating system.

We do not request access to device permissions merely for the purpose of collecting personal information.

4. How We Use Information

We may use collected information for purposes including:

  • Responding to enquiries and requests
  • Providing information about our products and services
  • Processing and managing customer enquiries
  • Providing quotations or product information
  • Providing and improving App functionality
  • Providing customer support
  • Managing user accounts, where applicable
  • Sending service-related communications
  • Providing location-based or device-based functionality, where applicable
  • Improving the Website and App
  • Understanding how users interact with our services
  • Detecting, preventing, and addressing security issues, fraud, misuse, or technical problems
  • Maintaining business and service records
  • Complying with applicable laws and legal obligations

We use personal information only for legitimate purposes and in accordance with applicable law.

5. Legal Basis for Processing

Where applicable, we process personal information in accordance with applicable Indian privacy and data protection laws, including the Digital Personal Data Protection Act, 2023 and applicable rules or regulations.

Where consent is required, we will obtain appropriate consent before processing personal information.

Where you voluntarily submit information for a particular purpose, such as submitting an enquiry, we may use that information for the purpose for which it was provided, subject to applicable law.

Where processing is based on consent, you may withdraw your consent where permitted by applicable law.

6. Website Contact and Enquiry Forms

Our Website may provide contact or enquiry forms through which you may voluntarily submit information.

This may include:

  • Name
  • Email address
  • Telephone/mobile number
  • Company/organisation information
  • Enquiry details
  • Product or service requirements
  • Other information voluntarily entered into the form

Information submitted through these forms may be used to respond to your enquiry, contact you regarding your request, provide relevant product or service information, and maintain appropriate business records.

Please do not submit passwords, financial information, government identification numbers, or other highly sensitive personal information through general enquiry forms unless specifically requested through an appropriate secure channel.

7. Mobile Application Data

Our App may process information necessary to provide its features and functionality.

Depending on the features available in the App, this may include information that you enter, upload, capture, or otherwise provide while using the App.

For example, if the App allows you to submit photographs, forms, customer information, enquiries, reports, or other business-related information, that information may be processed to provide the requested App functionality.

We do not intentionally collect personal information that is unrelated to the functionality or purpose of the App.

8. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Improve website performance
  • Maintain security
  • Understand website usage
  • Remember certain preferences
  • Improve user experience

Third-party services integrated into our Website may also use cookies or similar technologies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

The mobile App may use technologies such as local storage, SDKs, or similar mechanisms necessary for App functionality.

9. Third-Party Services

Our Website or App may use third-party services to provide certain functionality.

Depending on the configuration of the Website or App, these services may include:

  • Website hosting services
  • Cloud infrastructure
  • Analytics services
  • Crash reporting services
  • Security services
  • Push notification services
  • Maps or location services
  • Payment or communication services, where applicable
  • Other technical service providers

These third-party providers may process certain information as necessary to provide their services.

Third-party services may have their own privacy policies and terms. We encourage users to review the privacy policies of relevant third-party services.

10. Google Play and Android

Our App is distributed through Google Play.

The App may use Android and Google Play services to provide, distribute, secure, update, or improve the App.

Google may independently collect certain information in connection with Google Play and Android services. Such collection is governed by Google’s applicable privacy policies and terms.

Smart Lights Industries does not control information independently collected by Google through its own services.

11. Sharing of Personal Information

We do not sell your personal information.

We may share personal information where reasonably necessary for legitimate business purposes or where permitted or required by applicable law.

This may include sharing information with:

  • Service providers supporting our Website or App
  • Hosting and cloud service providers
  • Technical and IT service providers
  • Security and fraud-prevention service providers
  • Analytics or diagnostic service providers, where used
  • Professional advisers
  • Government authorities or regulatory bodies where legally required
  • Law enforcement agencies where required by applicable law
  • Other parties where disclosure is reasonably necessary to protect our legal rights, property, users, or services

Third-party service providers may process information only to the extent reasonably necessary to provide their services or as otherwise permitted by applicable law.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet transmission, electronic storage system, website, or mobile application can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Information may be retained for purposes including:

  • Providing requested services
  • Responding to enquiries
  • Maintaining customer or business records
  • Resolving disputes
  • Maintaining security
  • Complying with legal, accounting, tax, or regulatory obligations

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

14. Account and Data Deletion

If our App provides user accounts, users may request deletion of their account and associated personal information, subject to applicable legal, regulatory, contractual, or legitimate business requirements.

To request account or personal data deletion, please contact us using the contact information provided in the Contact Us section of this Privacy Policy.

When a deletion request is received, we will take reasonable steps to process the request in accordance with applicable law.

Certain information may need to be retained where required by law, for legitimate business purposes, fraud prevention, security, dispute resolution, or other lawful purposes.

15. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including:

  • Requesting information about personal data processed by us
  • Requesting correction of inaccurate or incomplete information
  • Requesting deletion of personal information where applicable
  • Withdrawing consent where processing is based on consent
  • Raising a privacy-related grievance
  • Requesting information regarding processing of your personal information where applicable

To make a request, please contact us using the details provided below.

We may request reasonable information to verify your identity before processing certain requests.

16. Children’s Privacy

Our Website and App are intended for general audiences and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

17. External Websites and Links

Our Website or App may contain links to third-party websites, applications, services, or platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

Users should review the applicable privacy policies before providing personal information to third-party websites or services.

18. International Data Processing

Depending on the service providers used by our Website or App, personal information may be processed or stored on servers located outside India.

Where applicable, such processing will be carried out in accordance with applicable law and appropriate contractual, technical, or organisational safeguards.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our Website
  • Changes to our App
  • New features or services
  • Changes in technology
  • Changes in our business practices
  • Changes in applicable laws or regulations

When we make changes, we will update the “Last Updated” date shown at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have any questions about this Privacy Policy, wish to exercise a privacy-related right, request deletion of your personal information, or have a privacy-related complaint or grievance, please contact:

Smart Lights Industries

No. 10-B, Thirucholai Street
(Varadharajaperumal Koil, North Mada Street)
Kanchipuram – 631501
Tamil Nadu, India

Phone: 044-27268871

Website: https://smartlightsindustries.com/

For privacy-related requests, please mention “Privacy Request” in your communication.

21. Consent and Acknowledgement

By using our Website or App and voluntarily providing personal information, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a specific processing activity, we will obtain the required consent in accordance with applicable law.

Last Updated: September 8, 2026